Nonviolent Crisis Prevention and Intervention is designed to teach best practices for managing difficult situations and disruptive behaviors. Individuals will identify the behavioral levels that contribute to the development of a crisis and choose appropriate staff intervention for each level; identify useful non-verbal techniques in the prevention of acting out behavior; develop crisis intervention and verbal de-escalation skills; demonstrate principles of personal safety to avoid injury if behavior escalates to a physical level; use a model for action after an incident that will bring about necessary closure, debriefing, and re-establishment of a therapeutic relationship with the individuals involved.

Unfortunately, workplace violence is a reality today. This course will give you information to help you minimize the chance of it happening at your workplace and also help you survive in the event you are involved in an incident of violence on the job. We cover what an employer can do to reduce workplace violence and what an employee can do. We also cover how no industry and no one person are immune. Workplace violence can happen to anyone in any industry.

What you can learn from this course:

1. Understanding Precursors To Crisis

2. Motivating Persons In Crisis

3. Handling Passive Non-Compliance

4. Verbal De-escalation Techniques

5. Professional Distancing

6. Building Rapport

7. Trauma-Informed Care And How It Relates To Crisis Intervention Prevention Training

8. Multiple Non-Violent De-escalation Techniques

9. Verbal De-escalation Techniques

Classroom Format:Instructor-led, hands-on class format conducted in the home to reinforce skills proficiency. The practice-while-watching technique allows instructors to observe the students, provide feedback, and guide the students’ learning of skills.

Blended Learning Format:Combines online and hands-on training. This approach enables students who are not able to attend traditional classroom training to learn the course at their own pace, while also providing more flexibility in scheduling hands-on training with their instructor. Upon completion of the online portion, students must complete hands-on skills session with a our certified instructor.

For Certification Renewal:A renewal course is designed for those whose certification is still valid but near expiration. It allows you to refresh your memory, renew your skills and stay up-to-date on scientific-based life-saving techniques. It is shorter than a standard initial certification class. A participant will be required to present an existing certification card to be able to register for a renewal class.

Duration:Initial certification - 3 hours / Renewal - 1 hour

Upon successful completion of the course, students receive a course completion card, valid for two years.

Disclaimer: Minimun of 5 staff per purchase training will be conducted in the facility