The Importance of Nonviolent Crisis Prevention and Intervention Training for Caregivers

In caregiving, crisis prevention and intervention training is a must. Caregivers are often the first responders to manage a varying range of crises, whether in a home setting or residential care facility. They are also typically the ones who deal with the aftermath of these events. As such, it is crucial that caregivers have the skills and knowledge necessary to prevent crises from occurring, as well as to intervene effectively if and when they do occur.

Nonviolent crisis prevention and intervention training help caregivers identify potential crises before they happen. It also teaches them how to defuse tense situations and provide care and support to those who are experiencing a crisis. This type of training can make a world of difference for caregivers, as well as for the individuals and families they serve.

Why Nonviolent Crisis Prevention and Intervention Training is Important

Nonviolent crisis prevention and intervention (NCPI) training is designed to teach caregivers how to de-escalate potentially violent situations. The goal is to prevent a crisis before it happens by teaching caregivers how to recognize the early warning signs and intervene before the situation deteriorates.

In addition to reducing the risk of violence, nonviolent crisis prevention, and intervention training can also provide caregivers with the skills they need to deal with other difficult behaviors, such as verbal abuse, property damage, and self-injurious behaviors. By learning how to defuse these situations, caregivers can provide a calm presence that can help prevent them from escalating further.

To gain insight into the current state of training for crisis prevention and intervention among behavioral health and intellectual and developmental disability (IDD) professionals, Relias conducted a survey of over 2,000 human services professionals. The survey has these findings:

  • Most respondents use crisis prevention and intervention skills in their primary roles on a regular basis, yet only receive training on these skills once a year.

  • Online training, especially blended learning, is a popular method of enhancing crisis prevention and intervention skills and increasing staff confidence.

  • Most IDD professionals avoid using physical intervention as a response, indicating a potential increase in positive behavior support in this field.

  • The majority of human services staff was unaware of 988, the new national number for suicide prevention and behavioral health crisis response. At the time of our survey (four months prior to the launch of 988), over 80% of respondents felt unfamiliar with the topic.

How to Get Nonviolent Crisis Prevention and Intervention Training

There are a number of ways that caregivers can get NCPI training. Many community colleges offer courses in this subject, as do some private companies that specialize in providing training for caregivers. Additionally, there are online courses available for those who prefer or need the flexibility of learning from home. Whichever method you choose, make sure that you select a reputable organization accredited to provide the training.

Ca Care Association understands that violence in workplaces is a reality today, and facilities need to take action in order to prevent it. Our NCPI training will equip your staff with vital skills to effectively prevent, de-escalate, and intervene in crisis situations, ensuring the well-being and safety of your residents and staff. 

In this course you will learn: 

  1. Understanding Precursors To Crisis

  2. Motivating Persons In Crisis

  3. Handling Passive Non-Compliance

  4. Verbal De-escalation Techniques

  5. Professional Distancing

  6. Establishing Trust and Understanding

  7. Trauma-Informed Care And How It Relates To Crisis Intervention Prevention Training

  8. Multiple Non-Violent De-escalation Techniques


We offer training in a Classroom Format or Blended Learning Format, as well as Renewal Courses designed for those whose certification is still valid but almost expired. 

Click here to get more information about Ca Care Association’s NCPI training.

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